AAfterscript

SchoolTally Support

Questions, a bug, or an idea? We'd love to hear from you.

Contact Us

We reply within 1 business day. Including your iPhone or Android model and what you were doing when something went wrong helps us fix it faster.

Common Questions

How do I log a day I forgot? Open Quick Log and tap the date at the start of the sentence. That works on every plan. To fill several days at once, use Calendar › Catch up.

Can I fix a mistake? Yes. Tap any entry to edit every field, or delete it. Deleting always offers Undo.

Are the state requirements accurate? They come from official sources, each with a link and the date we checked it. Values we couldn't verify are left blank for you to fill in. This is not legal advice: confirm the rules for your situation with your state or school district.

Does SchoolTally work offline? Yes. Everything works without a connection. If you're signed in, your changes sync when you're back online.

Do I need an account? No. Without one, your records stay on your phone. Signing in backs them up, syncs them to your other devices, and lets you invite a co-teacher.

How do I share records with my spouse? Go to More › Co-teacher and create an invite (Premium). Send them the 8-letter code; they choose "Join a family with an invite code" when they open the app.

How do I get my records out? More › Export & backup creates a file with all of your records as CSV spreadsheets, on every plan, any time.

Do you sell our data? No. We never sell data or show ads, and children's names, notes, grades and photos are never sent to analytics. See our Privacy Policy.

Subscriptions

What's included in Premium? Every child, bulk catch-up, co-teacher sync, grades, unlimited photos, and all report types. One subscription covers your whole family.

How does the free trial work? Premium is free for 30 days when you choose to try it. We remind you 3 days before the trial ends. Cancel before then and you won't be charged.

How do I cancel or change my plan? On iPhone: Settings › your name › Subscriptions › SchoolTally, or in the app under More › Subscription › Manage in App Store. On Android: Google Play › Profile › Payments & subscriptions › Subscriptions.

What happens if I cancel? Nothing you logged is hidden or deleted. You keep the free plan for one child, other children are paused (their records stay in reports and exports), and you can export everything any time. Subscribing again resumes everyone.

I subscribed but don't see Premium. Open More › Subscription and tap Restore purchases, signed in to the same Apple Account or Google account you subscribed with.

Delete Your Account and Data

In the app, go to More › Account › Delete account and type DELETE to confirm.

  • If you own the family, this permanently deletes your family's records from our servers and removes your co-teachers' access.
  • If you're a co-teacher, it removes you from the family; the family keeps its records.
  • Records on your device stay until you remove the app. Export first if you want a copy.
  • Deleting your account doesn't cancel a subscription. Cancel it in your App Store or Google Play settings.

You can also request deletion by email: write to support@afterscript.io from the email address on your account, with the subject "SchoolTally Account Deletion Request." We'll confirm and complete it within 7 business days.